Privacy Policy
Last Updated: 11th August 2026
1. About Us
We are committed to protecting and respecting your privacy. This policy sets out how we collect, use, and store your personal data when you use our website.
Company Name: Sanitize N' Shine
Email Address: info@sanitizenshine.com
Phone Number: +44 7399 301365
2. Information We Collect
We may collect and process the following data about you:
Identity Data: Your full name, job title, or business name.
Contact Data: Your email address, telephone number, and site/business address.
Usage & Technical Data: Information on how you use our website, your IP address, browser type, and device details (collected via cookies and analytics).
3. How We Collect Your Data
We collect data through:
Direct Interactions: When you fill out any of our contact forms.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:
To perform the contract we are about to enter into or have entered into with you (e.g., providing commercial cleaning services).
To manage your booking, handle payments, and send service updates.
To respond to your enquiries, provide quotes, and improve our services based on feedback.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees, contractors, and agents who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. For example, we typically retain customer invoice data for 6 years for UK tax purposes.
7. Third-Party Sharing
We will never sell, rent, or trade your personal data. We may only share your data with strictly necessary third parties, such as:
Service Providers: IT, website hosting, and email software providers.
Payment Processors: Companies that process your payments securely.
Legal Obligations: If required by law or to protect our legal rights.
8. Your Legal Rights
Under the UK GDPR, you have the right to:
Request access to your personal data.
Request correction of the personal data we hold about you.
Request erasure of your personal data (the right to be forgotten).
Object to the processing of your data.
If you wish to exercise any of the rights set out above, please contact us using the details in Section 1.
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
10. Changes to this Policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates.